
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Pike Moor Veterinary Surgeons, located in Bolton, is a well-regarded veterinary clinic with a strong community presence and a commitment to quality animal care. The clinic holds an impressive 4.6-star rating based on 197 reviews, indicating a high level of customer satisfaction. Notably, it also functions as a veterinary nurse training facility, which speaks to its role in fostering veterinary education and maintaining high standards of practice.
The feedback from clients highlights several strengths of Pike Moor Veterinary Surgeons. Many reviewers appreciate the staff's empathy, professionalism, and willingness to accommodate the specific needs of pets. For instance, Helen praises the flexibility of administering her German Shepherd’s booster shots outside due to the dog's anxiety about being indoors, with special mention of Robin, a vet known for his friendly and efficient demeanor. Another reviewer, Tina Vale, commends the clinic for their empathetic handling of her elderly cat and their fair pricing practices.
However, a past review from Karen highlights a significant concern regarding privacy, where personal medical information was improperly shared. Although the clinic responded with an apology and flowers, this incident underscores the importance of maintaining confidentiality.
Overall, Pike Moor Veterinary Surgeons is recommended for its caring approach and dedication to pet welfare, as reflected in numerous positive reviews. The clinic's ability to adjust to individual pet needs and avoid unnecessary treatments is particularly valued by clients. Despite the past privacy issue, the overwhelming majority of feedback suggests a positive and professional environment for pet care.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews. Recent reviews may not be representative of overall sentiment.
a month ago
Remember the Westhoughton branch from years ago and still would never have any of my pets seen to there. Hoping it's a more professional place now but I remember being worried that my elderly cat may have cancer and upon seeing the vet there he said oh you're worried because you've had cancer yourself . I was totally confused as to how he knew. Unbeknownst to me the admin lady ( who lived across the road from my mum and chatted to her frequently) knew my medical history and told the vet. I couldn't believe it...I was completely gobsmacked. My private, confidential, medical details passed around a vets. A stern phone call was made and I did get an apology and some flowers, but I could have escalated that breach of my personal data alot further. Pike moor vets were very very lucky it wasn't reported higher up. I've never forgotten it. I'm sure it wouldn't happen again but unfortunately I've never regained my confidence in this place and my current cat is cared for by Companion care at Middlebrook. They're professional and all round excellent.
a month ago
I take our very large, friendly but anxious German Shepherd here. Due to his dislike of being inside, we arrange to have his booster done outside. Robin the vet is superb with him. Friendly, informative, confident and efficient. It’s not easy having a dog treated that people can find intimidating on looks alone. Great surgery and always flexing to what the customer needs.
2 months ago
A very nice and kind woman helped save the life of a hedgehog that we found in our garden. Free of carge! Thank you! 5*service.
2 months ago
When I arrived new to the area last year with a very poorly elderly cat, the team at Pike Moor were empathetic and incredibly caring. I take my other cat there and they continue to be helpful and caring, and just as importantly, they don't offer treatments just to bump up costs to owners. I would absolutely recommend Pike Moor to anyone looking for a new vets.
5 months ago
Just had our cat spayed, very impressed with everything from booking to discharge. Vet called us to explain how the procedure went and they were very understanding of how worried I was! Will definitely use again. :)
