Bury Road Veterinary Clinic

- Positive reviews often focus on caring, reassuring treatment, including vaccination appointments, full health checks and effective flea treatment advice. - Several owners say staff handled nervous pets well, with examples including a puppy being kept calm over multiple visits and a separate back-door option for reactive dogs. - A recent neutering review was especially positive about communication and aftercare, with the owner saying they felt guided through the process from start to finish.

Bury Road Veterinary Clinic in Bolton is part of CVS and provides a broad range of first-opinion veterinary care, with out-of-hours support through PetMedics Veterinary Surgeons. Website-listed services cover routine and preventive care, surgery, diagnostics, nurse clinics, grooming support and home visits, with access to wider referral services across the group. Recent reviews describe caring handling for nervous or reactive pets, alongside some concerns about pricing and sales pressure.

Services

•Routine appointments and preventive care, including consultations, six-month health checks, vaccinations, parasite control and microchipping. Recent reviews mention a cat receiving a flea assessment and stronger prescription flea drops, and another owner praising a full health check alongside vaccination.
•Surgical and clinical care, including neutering, dentistry, soft tissue surgery, diagnostic testing and imaging, plus blood pressure checks and nurse clinics. One recent owner said they felt well guided through their cat’s neutering and recovery at home.
•Supportive day-to-day care such as grooming, nail clipping, anal sac expression and home visits.
•Access within the wider group to referral services including ophthalmology, orthopaedics, internal medicine, cardiology, ultrasonography and dermatology.
•Reviews also highlight practical handling for more sensitive pets, including keeping an anxious puppy calm over repeated visits and having a back-door option for reactive dogs.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews on cost are mixed: one owner described prices as good, while others felt the clinic was expensive and objected to what they saw as upselling, including a monthly pet plan cost of nearly £40 and a £300 pet funeral charge.

People

No individual staff members are named in recent reviews. Reception staff are repeatedly described as friendly and helpful, including explaining the Healthy Pet Club in detail, while vets and nurses are praised for keeping anxious pets calm, supporting owners through a neutering process, and handling reactive dogs thoughtfully.

Reviews

Google rating: 4.5/5 from 298 reviews. Recent feedback gives a mixed overall picture.

•Positive reviews often focus on caring, reassuring treatment, including vaccination appointments, full health checks and effective flea treatment advice.
•Several owners say staff handled nervous pets well, with examples including a puppy being kept calm over multiple visits and a separate back-door option for reactive dogs.
•A recent neutering review was especially positive about communication and aftercare, with the owner saying they felt guided through the process from start to finish.
•Pricing is the main source of criticism, with some owners describing the clinic as expensive or sales-led; there are also isolated serious complaints, including one about microchipping not being discussed and another about an eye-related visit with a poor outcome.

Reviews for Bury Road Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 298 we track in total. Recent reviews may not be representative of overall sentiment.

H

2 months ago

Chaplin Yogi DeBear

5 months ago

A good veterinary services. Took my cat for a de flea assessment and left with a good drops brand stronger than available at pet's at home. Having used the drops now for 2 months and not found any fleas on the fine tooth brush.

Diane

8 months ago

Very expensive …. in your hour they sell you more. I lost my dog Izzy and at that hour encouraged me for a funeral which cost me another £300 Now I have a cat and paying nearly £40 a month but exclusions on both the pet plan and insurance mean that if you cancel 2 appointments… you pay in full!!! I would not recommend them nor use their services once im out of a fixed contract .. be aware of these too. Receptionist are lovely but once you have paid on to the next. Vets try to upsell … it’s a lovely and healthy cat but why am I paying nearly £40 a month. I had animals growing up but the vets are seriously taking us for an emotional and financial ride. PLEASE EVERYONE know that pet care doesn’t need to cost more than your own life insurance

Uzma Aslam

9 months ago

Very caring vets Have a back door for reactive dogs

Nelly Lou

1 year ago

My boy Stevie (bsh cat) was neutered here this week, from start to finish Regans have been fantastic. Stevie is now recovering at home well, minus hating his cone! I couldn’t have asked for better for us both! Felt so reassured, and guided through the process. Thank you, from me & Stevie!x

Shannen Pitfield

This vets is awful, my cat went missing last Thursday and last Thursday night she got hit by a car and passed away. Now I only found this out today as this vets didn’t bother microchipping my cat! I am absolutely fuming and so so so angry. Mimi came to this vets alot of times as she had a few issues so surely as a matter of courtesy they should’ve said to me, “your cat isn’t chipped would you like her chipped”. This has put me through unnecessary stress and heartache, as you can imagine I was still thinking my cat was alive, this is so sad and upsetting.

Michal

2 years ago

Not sure when my last experience was deleted here but I write again. My dog was last week diagnostic totally blind on left eye. Dr. Said he was in big pain when was young. He was on big pain in next 5 days after visit clinic. Absolutely different dog when I pick up back. Now is my dog totally blind on left eye. Really can't recommended this clinic. Pics is before visit clinic and after 5 days off appointment.

Sonia Kennedy

I am extremely happy that I have changed to Regans Vets. The reception team were super friendly and explained everything to me in detail regarding The Healthy Pet Club. Once in with the vet for my cat’s appointment, she gave him a full health check and his vaccination. She was caring and very helpful. I feel confident that my cat is in good hands now and he will receive the best treatment and care he deserves.