Bury Road Veterinary Clinic – Vets in Bolton
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Bury Road Veterinary Clinic, located in Bolton, has garnered a solid reputation with a 4.5-star rating based on 298 reviews, indicating a generally positive client experience. The clinic doubles as a veterinary nurse training facility, suggesting a commitment to education and high standards in veterinary care.
Among the written reviews, there is a mix of opinions. Positive feedback highlights the clinic's attentive service and caring staff. For example, Nelly Lou praised the clinic for their excellent care during her cat Stevie’s neutering, while Sonia Kennedy commended the detailed guidance and reassurance she received for her cat's health check and vaccination. Similarly, s grimes expressed satisfaction with the staff's ability to calm and care for her cavapoo puppy, noting the clinic’s good pricing and friendly atmosphere.
However, not all reviews are favorable. Diane criticized the clinic for high costs and perceived upselling, sharing a negative experience surrounding the funeral services for her dog and ongoing expenses for her cat. Michal also shared a troubling experience, reporting that his dog’s eye condition worsened after a visit, leading to dissatisfaction with the treatment provided.
Despite some negative feedback, the majority of reviews reflect a high level of customer satisfaction, with many praising the staff's professionalism and care. No clear, transparent pricing information is available, but the mixed reviews suggest clients should inquire directly to better understand costs. Overall, Bury Road Veterinary Clinic appears to be a reliable choice for pet owners in Bolton, with a strong emphasis on customer care and professional services.
Special Services
Veterinary nurse training provided
Location
Loading map...
Animals Treated at Bury Road Veterinary Clinic
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Bury Road Veterinary Clinic
Opening Hours
Reviews for Bury Road Veterinary Clinic
Note: Showing the 5 most recent Google reviews. Recent reviews may not be representative of overall sentiment.
Diane
2 months ago
Very expensive …. in your hour they sell you more. I lost my dog Izzy and at that hour encouraged me for a funeral which cost me another £300 Now I have a cat and paying nearly £40 a month but exclusions on both the pet plan and insurance mean that if you cancel 2 appointments… you pay in full!!! I would not recommend them nor use their services once im out of a fixed contract .. be aware of these too. Receptionist are lovely but once you have paid on to the next. Vets try to upsell … it’s a lovely and healthy cat but why am I paying nearly £40 a month. I had animals growing up but the vets are seriously taking us for an emotional and financial ride. PLEASE EVERYONE know that pet care doesn’t need to cost more than your own life insurance
Nelly Lou
a year ago
My boy Stevie (bsh cat) was neutered here this week, from start to finish Regans have been fantastic. Stevie is now recovering at home well, minus hating his cone! I couldn’t have asked for better for us both! Felt so reassured, and guided through the process. Thank you, from me & Stevie!x
Michal
2 years ago
Not sure when my last experience was deleted here but I write again. My dog was last week diagnostic totally blind on left eye. Dr. Said he was in big pain when was young. He was on big pain in next 5 days after visit clinic. Absolutely different dog when I pick up back. Now is my dog totally blind on left eye. Really can't recommended this clinic. Pics is before visit clinic and after 5 days off appointment.
Sonia Kennedy
2 years ago
I am extremely happy that I have changed to Regans Vets. The reception team were super friendly and explained everything to me in detail regarding The Healthy Pet Club. Once in with the vet for my cat’s appointment, she gave him a full health check and his vaccination. She was caring and very helpful. I feel confident that my cat is in good hands now and he will receive the best treatment and care he deserves.
s grimes
2 years ago
Very happy with how they treated our dog, he's a cavapoo puppy, 5mths old and due to infections never been well enough to have his vaccinations due to the medication he's been taking, so he's never met anyone outside our family before. The vets and nurses kept him calm and really made a fuss over him (keeping him calm) we were worried, (after numerous visits) he'd be scared of going in, but we've noticed he loves going to see the staff there because of all the attention he gets, good prices, lovely staff, highly recommended. Thank you from me and Noodle x
