Bury Road Veterinary Clinic – Vets in Bolton
Clinic Overview
Bury Road Veterinary Clinic is part of the Regan Veterinary Group (small-animal practice). The clinic offers routine care (vaccinations, parasite control, neutering) alongside dentistry, diagnostics and surgery, and is listed as a Veterinary Nurse Training facility. In reviews, owners mention practical arrangements such as a separate/back door for reactive dogs, and specific procedures including cat neutering and vaccination plus a full health check. Feedback is mixed on cost and sales approach: some describe “good prices,” while others describe being “very expensive” and feeling upsold, including around after-death arrangements.
Services
Based on the clinic website summary and the latest reviews, services mentioned include
- •Consultations and routine health checks (including six‑month health checks)
- •Vaccinations
- •Parasite control (a review mentions a flea assessment and being supplied stronger flea drops than retail options)
- •Microchipping (listed on the website; one review alleges they were not advised their cat wasn’t chipped)
- •Neutering (reviewed for a cat neuter, including recovery guidance and use of a cone)
- •Dentistry
- •Surgery (including soft tissue surgery; orthopaedic surgery referenced as available within the wider group)
- •Diagnostic tests & imaging, including ultrasonography (noted as available across the group)
- •Nurse clinics
- •Blood pressure checks
- •Grooming & nail clipping
- •Anal sac expression
- •Home visits
- •Referral-service access across the group for ophthalmology, orthopaedics, internal medicine, cardiology, ultrasonography and dermatology (as stated on the website)
Emergency arrangements (as stated on the website): emergencies during normal hours are handled by the practice; out-of-hours support is provided by PetMedics Veterinary Surgeons.
Pricing
- •One reviewer states a pet funeral was “another £300.”
- •One reviewer states they are paying “nearly £40 a month” for a pet plan and reports that if you cancel 2 appointments you “pay in full” (they also mention exclusions on both the plan and insurance).
People
- •Reception team: mentioned as “lovely” and “super friendly,” with one owner saying they explained the Healthy Pet Club in detail.
- •Vets and nurses: examples owners give include keeping a nervous puppy calm during repeated visits and making the dog comfortable enough that he “loves going,” and guiding an owner through a cat’s neutering process from start to finish.
Reviews
Google rating: 4.5 stars from 298 reviews. “”
- •Routine care and preventive treatments: flea treatment advice/drops that an owner reports worked over two months; vaccination and a full health check described in one review.
- •Handling anxious/reactive pets: one owner highlights a separate/back door for reactive dogs; another says staff kept their puppy calm across multiple visits.
- •Surgical experience: a cat neuter is described as reassuring, with clear guidance through the process and recovery at home.
- •Cost and sales pressure (mixed): one review calls prices “good,” while others describe the clinic as expensive and say they felt upsold, including around end-of-life/funeral arrangements.
- •Microchipping concern (conflict with service list): microchipping is listed on the website, but one review alleges their cat was not microchipped and they weren’t advised this was needed.
- •Clinical-outcome complaint: one reviewer describes a negative experience involving an eye diagnosis and believes their dog worsened afterward; this sits alongside multiple positive reports of care.
Special Services
Animals Treated at Bury Road Veterinary Clinic
Animals We Treat
Companion Animals
Opening Hours – Bury Road Veterinary Clinic
Opening Hours
Hours
Reviews for Bury Road Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 298 we track in total. Recent reviews may not be representative of overall sentiment.
Chaplin Yogi DeBear
2 months ago
A good veterinary services. Took my cat for a de flea assessment and left with a good drops brand stronger than available at pet's at home. Having used the drops now for 2 months and not found any fleas on the fine tooth brush.
Diane
4 months ago
Very expensive …. in your hour they sell you more. I lost my dog Izzy and at that hour encouraged me for a funeral which cost me another £300 Now I have a cat and paying nearly £40 a month but exclusions on both the pet plan and insurance mean that if you cancel 2 appointments… you pay in full!!! I would not recommend them nor use their services once im out of a fixed contract .. be aware of these too. Receptionist are lovely but once you have paid on to the next. Vets try to upsell … it’s a lovely and healthy cat but why am I paying nearly £40 a month. I had animals growing up but the vets are seriously taking us for an emotional and financial ride. PLEASE EVERYONE know that pet care doesn’t need to cost more than your own life insurance
Diane
2 months ago
Very expensive …. in your hour they sell you more. I lost my dog Izzy and at that hour encouraged me for a funeral which cost me another £300 Now I have a cat and paying nearly £40 a month but exclusions on both the pet plan and insurance mean that if you cancel 2 appointments… you pay in full!!! I would not recommend them nor use their services once im out of a fixed contract .. be aware of these too. Receptionist are lovely but once you have paid on to the next. Vets try to upsell … it’s a lovely and healthy cat but why am I paying nearly £40 a month. I had animals growing up but the vets are seriously taking us for an emotional and financial ride. PLEASE EVERYONE know that pet care doesn’t need to cost more than your own life insurance
Uzma Aslam
6 months ago
Very caring vets Have a back door for reactive dogs
Nelly Lou
a year ago
My boy Stevie (bsh cat) was neutered here this week, from start to finish Regans have been fantastic. Stevie is now recovering at home well, minus hating his cone! I couldn’t have asked for better for us both! Felt so reassured, and guided through the process. Thank you, from me & Stevie!x
Nelly Lou
a year ago
My boy Stevie (bsh cat) was neutered here this week, from start to finish Regans have been fantastic. Stevie is now recovering at home well, minus hating his cone! I couldn’t have asked for better for us both! Felt so reassured, and guided through the process. Thank you, from me & Stevie!x
Shannen Pitfield
a year ago
This vets is awful, my cat went missing last Thursday and last Thursday night she got hit by a car and passed away. Now I only found this out today as this vets didn’t bother microchipping my cat! I am absolutely fuming and so so so angry. Mimi came to this vets alot of times as she had a few issues so surely as a matter of courtesy they should’ve said to me, “your cat isn’t chipped would you like her chipped”. This has put me through unnecessary stress and heartache, as you can imagine I was still thinking my cat was alive, this is so sad and upsetting.
Michal
2 years ago
Not sure when my last experience was deleted here but I write again. My dog was last week diagnostic totally blind on left eye. Dr. Said he was in big pain when was young. He was on big pain in next 5 days after visit clinic. Absolutely different dog when I pick up back. Now is my dog totally blind on left eye. Really can't recommended this clinic. Pics is before visit clinic and after 5 days off appointment.
Sonia Kennedy
2 years ago
I am extremely happy that I have changed to Regans Vets. The reception team were super friendly and explained everything to me in detail regarding The Healthy Pet Club. Once in with the vet for my cat’s appointment, she gave him a full health check and his vaccination. She was caring and very helpful. I feel confident that my cat is in good hands now and he will receive the best treatment and care he deserves.
s grimes
2 years ago
Very happy with how they treated our dog, he's a cavapoo puppy, 5mths old and due to infections never been well enough to have his vaccinations due to the medication he's been taking, so he's never met anyone outside our family before. The vets and nurses kept him calm and really made a fuss over him (keeping him calm) we were worried, (after numerous visits) he'd be scared of going in, but we've noticed he loves going to see the staff there because of all the attention he gets, good prices, lovely staff, highly recommended. Thank you from me and Noodle x
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