Pike Moor Veterinary Surgeons

Recent reviews give concrete examples of the practice adapting appointments for anxious dogs (e.g., using a back door entry and doing vaccinations outdoors). Cat surgery is also specifically mentioned: one owner reports a cat spay with a post-procedure phone call from the vet to explain how it went. A small number of reviews raise a serious concern about confidentiality/data privacy, describing a past incident where an owner’s personal medical information was allegedly shared within the practice.

Services

•Routine check-ups (website).
•Vaccinations/boosters (website; reviews mention arranging a booster outside for a nervous dog).
•Surgical procedures (website; reviews specifically mention a cat spay, including booking through to discharge).
•Advanced diagnostics (website; no specific tests named in the information provided).
•24/7 digital vet support via VidiVet app (website).
•Care for “furry, feathery and scaly” animals (website).
•A review describes staff helping a hedgehog found in a garden, reportedly free of charge (review).

People

•Robin (vet): mentioned in a review as handling a large, anxious German Shepherd’s booster outside, described as informative, confident and efficient during the appointment.
•One review mentions “the vet” (not named) being particularly patient with an anxious/reactive dog, including allowing entry via a back door to reduce stress.
•Another owner reports the vet called after a cat spay to explain how the procedure went and reassure them.

Reviews

4.6 stars from 199 reviews. “”

•Adjustments for anxious or reactive dogs, including alternative entry and outdoor vaccination arrangements.
•Clear communication around procedures, with a vet calling after surgery to explain outcomes.
•One owner specifically values that the practice didn’t suggest treatments “just to bump up costs.”
•A conflicting theme: two 1-star reviews describe an alleged breach of confidentiality involving the sharing of an owner’s personal medical history; the reviewer notes they received an apology and flowers but did not regain trust.

Reviews for Pike Moor Veterinary Surgeons

Note: Showing the 5 most recent Google reviews out of 199 we track in total. Recent reviews may not be representative of overall sentiment.

Sammie Edwards

a week ago

Leah vickers

2 months ago

We recently moved our dog to this vet in Westhoughton. Our dog is an extremely anxious and reactive dog. Here they are extremely accommodating and understanding of our dog’s needs. They let us bring our dog through the back door, and the vet was the loveliest man. So considerate, patience and caring. They went above and beyond to make sure our dog felt comfortable as he could. We really appreciate it and couldn’t recommend this place more.

Sarah Longworth

Karen

3 months ago

Remember the Westhoughton branch from years ago and still would never have any of my pets seen to there. Hoping it's a more professional place now but I remember being worried that my elderly cat may have cancer and upon seeing the vet there he said " oh you're worried because you've had cancer yourself ". I was totally confused as to how he knew. Unbeknownst to me the admin lady ( who lived across the road from my mum and chatted to her frequently) knew my medical history and told the vet. I couldn't believe it...I was completely gobsmacked. My private, confidential, medical details passed around a vets. A stern phone call was made and I did get an apology and some flowers, but I could have escalated that breach of my personal data alot further. Pike moor vets were very very lucky it wasn't reported higher up. I've never forgotten it. I'm sure it wouldn't happen again but unfortunately I've never regained my confidence in this place and my current cat is cared for by Companion care at Middlebrook. They're professional and all round excellent.

a month ago

Remember the Westhoughton branch from years ago and still would never have any of my pets seen to there. Hoping it's a more professional place now but I remember being worried that my elderly cat may have cancer and upon seeing the vet there he said oh you're worried because you've had cancer yourself . I was totally confused as to how he knew. Unbeknownst to me the admin lady ( who lived across the road from my mum and chatted to her frequently) knew my medical history and told the vet. I couldn't believe it...I was completely gobsmacked. My private, confidential, medical details passed around a vets. A stern phone call was made and I did get an apology and some flowers, but I could have escalated that breach of my personal data alot further. Pike moor vets were very very lucky it wasn't reported higher up. I've never forgotten it. I'm sure it wouldn't happen again but unfortunately I've never regained my confidence in this place and my current cat is cared for by Companion care at Middlebrook. They're professional and all round excellent.

Gergana Best

4 months ago

Our local vets, always helpful and kind

Helen

I take our very large, friendly but anxious German Shepherd here. Due to his dislike of being inside, we arrange to have his booster done outside. Robin the vet is superb with him. Friendly, informative, confident and efficient. It’s not easy having a dog treated that people can find intimidating on looks alone. Great surgery and always flexing to what the customer needs.

Me. K.

A very nice and kind woman helped save the life of a hedgehog that we found in our garden. Free of carge! Thank you! 5*service.

Tina Vale

When I arrived new to the area last year with a very poorly elderly cat, the team at Pike Moor were empathetic and incredibly caring. I take my other cat there and they continue to be helpful and caring, and just as importantly, they don't offer treatments just to bump up costs to owners. I would absolutely recommend Pike Moor to anyone looking for a new vets.

Molly S

5 months ago

Just had our cat spayed, very impressed with everything from booking to discharge. Vet called us to explain how the procedure went and they were very understanding of how worried I was! Will definitely use again. :)