Daisy Hill Practice Ltd.

- Several positive reviews describe caring, capable handling of cats and guinea pigs, including routine procedures and longer-term small-pet care. - Owners mention practical help with access, including one account of a cat being fitted in between appointments for diagnosis and treatment of an infection. - The overall style of care is sometimes described as straight talking and no frills, which some clients clearly value.

Daisy Hill Practice Ltd. is a Bolton veterinary practice with mixed but generally positive public feedback. Recent comments highlight small-animal care including cats and guinea pigs, with examples ranging from neutering to treatment for infections. Reviewers also describe a straightforward, no-frills style of care, though front-desk communication appears to be a weaker point in some experiences.

Services

•General veterinary care for small pets: reviews mention care for cats and guinea pigs, including ongoing support for guinea pigs with issues such as eye problems and lumps.
•Neutering: kitten neutering is specifically mentioned, with one owner saying staff handled a very nervous kitten well.
•Treatment for illness and minor urgent problems: one cat owner says their pet was seen between appointments and treated for an infection after they arrived without notice.
•Emergency veterinary services: emergency care is listed, although further detail on arrangements is not described here.

Pricing

No published pricing information is currently available for this clinic.

People

•David Eccles: named by a long-standing client who says their family has brought pets to him for years.
•Reception team: feedback is mixed, with some owners praising reception during visits while others describe poor communication on the phone.
•Vet team: reviews mention friendly handling of pets, including nervous kittens and guinea pigs.

Reviews

Google shows a rating of 4.5/5 from 17 reviews.

•Several positive reviews describe caring, capable handling of cats and guinea pigs, including routine procedures and longer-term small-pet care.
•Owners mention practical help with access, including one account of a cat being fitted in between appointments for diagnosis and treatment of an infection.
•The overall style of care is sometimes described as straight talking and no frills, which some clients clearly value.
•The main negative theme is communication at reception, with one recent complaint about an uncomfortable phone enquiry and an older complaint about being hung up on when calling about results.

Reviews for Daisy Hill Practice Ltd.

Note: Showing the 10 most recent Google reviews out of 17 we track in total. Recent reviews may not be representative of overall sentiment.

Sophie Wilkinson

6 months ago

Really uncomfortable and unprofessional, receptionist was bizarre. I asked about getting my cat spayed and signing up to the vets, and then I asked some questions about a puppy we are adopting soon and how we can go about booking a health check, and she said “this a really weird conversation we’re having, are you actually going to have these pets? We keep getting these phone calls from people and we’ve never seen the cats before” like what?! I then said we will just go elsewhere. I really hope that call was recorded, absolutely shocking! She was untrusting, unhelpful and just rude.

Joanne Lester

2 years ago

The vet and the receptionist was absolutely fantastic. I took my kittens in to be neutered. One of my kittens was so scared but they dealt with her fantastic.

Oonagh Lowe

Mr X

I turned up with my cat without notice for an infection, i was registered there and he was happy to see my cat inbetween appointments to diagnose and treat the infection. I felt a bit awkward turning up out of the blue, but i was reluctant to travel to the other vets we used to go too at the far side of bolton, so would make sense to me to stay local and support a local business. I appreciated his and his staffs time to see and register my cat in short notice, Thanks guys.

yvonne brown

A straight talking vet. No frills just honest treatment If you want fancy office go elsewhere and take a fat wallet with you

Katie Hodgkinson

5 years ago

My whole family have been bringing our pets to David Eccles for years now. I'm the next generation and this practice has gone above and beyond for my 3 guinea pigs! Starting with Hurley who has had previously a graze on her tummy which she was a total hypacondriact over! Minni with her funky gunky eye, and now Melody with her ever growing lumps! My girls are so calm coming here and the vets are so friendly with both owner and the pets. I recommend this vets to anyone and everyone!

karen sudron

6 years ago

Doesn't have any pet communication, meaning he doesn't talk to the animal to make it feel comfortable and seems arrogant and when you phone up regarding pet results , you get hung up on cos a car rolling into another is more important than disgussing your pets health.