Daisy Hill Practice Ltd.
#14 Vet in Bolton, Greater Manchester
Daisy Hill Practice Ltd. – Vets in Bolton
Clinic Overview
Daisy Hill Practice Ltd. is a small practice (no corporate group affiliation is mentioned in the available information). Based on both the listed capabilities and client comments, it appears set up for routine care plus urgent “fit-in” appointments when needed: one reviewer describes arriving without notice for a cat’s infection and being seen between appointments for diagnosis and treatment. Routine neutering is specifically mentioned (kittens being neutered), including handling a very frightened kitten during the visit.
Feedback is mixed on front-desk communication: one recent reviewer describes an uncomfortable phone call when asking about registering, spaying a cat, and booking a puppy health check; other reviews praise both the vet and receptionist during in-clinic visits.
Services
- •Emergency veterinary services (availability/arrangements beyond this aren’t described in the provided info).
- •Neutering: kitten neutering is specifically mentioned.
- •Treatment of infections: a cat seen and treated for an infection after turning up without an appointment.
- •Small pet care: guinea pigs are specifically mentioned, including issues such as an eye problem and lumps.
People
- •David Eccles (role not explicitly stated, but referred to in the context of bringing pets to the practice for years): one family describes long-term care for multiple guinea pigs and says their pets are calm when coming in.
- •Reception team: experiences vary. Some reviewers describe the receptionist as “fantastic” during a neutering visit, while one recent reviewer reports feeling questioned and dismissed during a phone enquiry about registering and booking.
Reviews
Google rating: 4.5 stars from 17 reviews. “”
- •Routine procedures and nervous pets: kitten neutering is mentioned, including staff managing a very scared kitten well.
- •Urgent access/flexibility: one owner says their cat was seen between appointments when they arrived without notice for an infection.
- •Style of care: one reviewer describes a “straight talking” approach and “no frills” treatment.
- •Communication complaints: one recent review describes an unprofessional-feeling phone interaction with reception when enquiring about registering and booking; an older review alleges being hung up on when calling for results and criticises the vet’s interaction with the animal.
Contact
Special Services
Animals Treated at Daisy Hill Practice Ltd.
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Daisy Hill Practice Ltd.
Opening Hours
Hours
Reviews for Daisy Hill Practice Ltd.
Note: Showing the 5 most recent Google reviews out of 17 we track in total. Recent reviews may not be representative of overall sentiment.
Sophie Wilkinson
2 months ago
Really uncomfortable and unprofessional, receptionist was bizarre. I asked about getting my cat spayed and signing up to the vets, and then I asked some questions about a puppy we are adopting soon and how we can go about booking a health check, and she said “this a really weird conversation we’re having, are you actually going to have these pets? We keep getting these phone calls from people and we’ve never seen the cats before” like what?! I then said we will just go elsewhere. I really hope that call was recorded, absolutely shocking! She was untrusting, unhelpful and just rude.
Sophie Wilkinson
a week ago
Really uncomfortable and unprofessional, receptionist was bizarre. I asked about getting my cat spayed and signing up to the vets, and then I asked some questions about a puppy we are adopting soon and how we can go about booking a health check, and she said “this a really weird conversation we’re having, are you actually going to have these pets? We keep getting these phone calls from people and we’ve never seen the cats before” like what?! I then said we will just go elsewhere. I really hope that call was recorded, absolutely shocking! She was untrusting, unhelpful and just rude.
Joanne Lester
a year ago
The vet and the receptionist was absolutely fantastic. I took my kittens in to be neutered. One of my kittens was so scared but they dealt with her fantastic.
Joanne Lester
a year ago
The vet and the receptionist was absolutely fantastic. I took my kittens in to be neutered. One of my kittens was so scared but they dealt with her fantastic.
Oonagh Lowe
2 years ago
Mr X
2 years ago
I turned up with my cat without notice for an infection, i was registered there and he was happy to see my cat inbetween appointments to diagnose and treat the infection. I felt a bit awkward turning up out of the blue, but i was reluctant to travel to the other vets we used to go too at the far side of bolton, so would make sense to me to stay local and support a local business. I appreciated his and his staffs time to see and register my cat in short notice, Thanks guys.
Mr X
2 years ago
I turned up with my cat without notice for an infection, i was registered there and he was happy to see my cat inbetween appointments to diagnose and treat the infection. I felt a bit awkward turning up out of the blue, but i was reluctant to travel to the other vets we used to go too at the far side of bolton, so would make sense to me to stay local and support a local business. I appreciated his and his staffs time to see and register my cat in short notice, Thanks guys.
yvonne brown
2 years ago
A straight talking vet. No frills just honest treatment If you want fancy office go elsewhere and take a fat wallet with you
Katie Hodgkinson
5 years ago
My whole family have been bringing our pets to David Eccles for years now. I'm the next generation and this practice has gone above and beyond for my 3 guinea pigs! Starting with Hurley who has had previously a graze on her tummy which she was a total hypacondriact over! Minni with her funky gunky eye, and now Melody with her ever growing lumps! My girls are so calm coming here and the vets are so friendly with both owner and the pets. I recommend this vets to anyone and everyone!
karen sudron
6 years ago
Doesn't have any pet communication, meaning he doesn't talk to the animal to make it feel comfortable and seems arrogant and when you phone up regarding pet results , you get hung up on cos a car rolling into another is more important than disgussing your pets health.
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