Daisy Hill Practice Ltd. – Vets in Bolton
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Daisy Hill Practice Ltd. in Bolton is a veterinary clinic that provides emergency services with extended hours. The clinic has garnered a mixed reception based on available reviews. On Google Maps, it holds a 4.5-star rating from 17 reviews, which is generally positive, indicating a good level of trust and satisfaction among most clients. However, the small number of reviews may limit the reliability of this rating.
The written reviews present a more nuanced picture. Positive comments highlight the clinic's accommodating and supportive staff. Joanne Lester praised the vet and receptionist for their fantastic handling of her kittens, while a reviewer identified as Mr X appreciated the clinic's willingness to see and treat his cat on short notice. Long-term patron Katie Hodgkinson commended the practice for its friendly interaction with pets and owners, mentioning a history of excellent care provided by David Eccles.
Conversely, two reviews express dissatisfaction, focusing on the clinic's communication and professionalism. Sophie Wilkinson reported a negative experience with the receptionist, describing a conversation that made her uncomfortable and led her to seek services elsewhere. Similarly, Karen Sudron criticized the clinic for poor communication and perceived arrogance, particularly regarding how her pet's health was handled over the phone.
Overall, while Daisy Hill Practice Ltd. has several positive testimonials that speak to its caring service and commitment to pet health, the negative reviews suggest room for improvement in customer service and communication. No transparent pricing information is available from the reviews or website. The practice's long-standing presence in the community and loyal clientele suggest a solid reputation, albeit with areas for enhancement.
Special Services
24/7 emergency care available
Location
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Animals Treated at Daisy Hill Practice Ltd.
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Daisy Hill Practice Ltd.
Opening Hours
Reviews for Daisy Hill Practice Ltd.
Note: Showing the 5 most recent Google reviews. Recent reviews may not be representative of overall sentiment.
Sophie Wilkinson
a week ago
Really uncomfortable and unprofessional, receptionist was bizarre. I asked about getting my cat spayed and signing up to the vets, and then I asked some questions about a puppy we are adopting soon and how we can go about booking a health check, and she said “this a really weird conversation we’re having, are you actually going to have these pets? We keep getting these phone calls from people and we’ve never seen the cats before” like what?! I then said we will just go elsewhere. I really hope that call was recorded, absolutely shocking! She was untrusting, unhelpful and just rude.
Joanne Lester
a year ago
The vet and the receptionist was absolutely fantastic. I took my kittens in to be neutered. One of my kittens was so scared but they dealt with her fantastic.
Mr X
2 years ago
I turned up with my cat without notice for an infection, i was registered there and he was happy to see my cat inbetween appointments to diagnose and treat the infection. I felt a bit awkward turning up out of the blue, but i was reluctant to travel to the other vets we used to go too at the far side of bolton, so would make sense to me to stay local and support a local business. I appreciated his and his staffs time to see and register my cat in short notice, Thanks guys.
Katie Hodgkinson
5 years ago
My whole family have been bringing our pets to David Eccles for years now. I'm the next generation and this practice has gone above and beyond for my 3 guinea pigs! Starting with Hurley who has had previously a graze on her tummy which she was a total hypacondriact over! Minni with her funky gunky eye, and now Melody with her ever growing lumps! My girls are so calm coming here and the vets are so friendly with both owner and the pets. I recommend this vets to anyone and everyone!
karen sudron
6 years ago
Doesn't have any pet communication, meaning he doesn't talk to the animal to make it feel comfortable and seems arrogant and when you phone up regarding pet results , you get hung up on cos a car rolling into another is more important than disgussing your pets health.
