Animal Trust Vets CIC Bolton – Vets in Bolton
Clinic Overview
Animal Trust Vets CIC Bolton is part of the Animal Trust group, a veterinary social enterprise. It operates as a full-service general practice with 24/7 urgent care, with the clinic stating that urgent care is charged at the same rate as daytime treatment plus a £79 supplement. Recent reviews describe quick access, friendly staff, and clear communication across both routine appointments and more serious cases, though owners still note that the practice can be busy.
Services
- •General veterinary care and urgent appointments: The clinic offers first-opinion care alongside 24/7 urgent care. Recent owners mention same-day appointments, online chatbot booking, and pets being seen quickly for urgent problems.
- •Preventive and routine care: Reviews mention annual boosters, worming and parasite treatment, general check-ups, ongoing medication support, and a monthly skin injection.
- •Diagnostics and imaging: The clinic lists X-rays and CT scans. Reviews also refer to imaging being used during more involved investigations, including orthopaedic cases.
- •Surgery and more complex treatment: Website information includes spay/castration, major surgery, and referral care. Review examples include foreign body surgery, orthopaedic surgery, and planned surgery to remove a mass.
- •Aftercare and follow-up: Owners mention overnight stays, wound checks, medication changes, and follow-up support after treatment or surgery.
- •Training facility: The clinic is listed as a Veterinary Nurse Training facility.
Pricing
Available published prices indicate the clinic sits below average relative to similar practices. The clinic states that 24/7 urgent care is charged at the same rate as daytime treatment, plus a £79 supplement. Recent reviewers often describe the practice as affordable or not overcharging, and some say costs were explained clearly, though a few still mention wanting a more itemised breakdown at reception.
People
- •Cameron: thanked by one owner after a second-opinion visit for an elderly dog that had been severely unwell, with the owner crediting him and the receptionist for turning the case around.
- •Andrew (vet): praised for explaining things clearly and being helpful, with one recent owner saying they would be happy to book with him again.
- •Maria (vet): previously mentioned positively in an emergency visit involving an injured cat, where the owner said she was reassuring and explained everything well.
- •Bran (vet): named in feedback about orthopaedic and surgical care, with owners describing supportive, professional handling and prompt decision-making.
- •Wider team: reception and nursing staff are regularly described as friendly, helpful under pressure, and good at putting anxious pets and owners at ease.
Reviews
Google rating: 4.2/5 from 1,480 reviews.
- •Recent reviews often mention fast access, including same-day appointments and pets being seen quickly when owners were worried.
- •Communication is a strong theme: owners say vets explain options, treatment plans, and costs clearly, leaving them reassured.
- •Feedback covers both routine care and more serious cases, including boosters, medication, treatment for an elderly unwell dog, and surgery planning for a mass.
- •Value is frequently praised, with several owners saying the clinic is affordable, though some still mention that the practice can be busy, contacting the clinic in an emergency can be difficult, and payment breakdowns are not always as clear as they would like.
