Animal Trust Vets CIC Bolton – Vets in Bolton
Clinic Overview
Animal Trust Vets CIC Bolton is part of the Animal Trust group, which its website describes as a mission-led veterinary social enterprise. The clinic presents itself as a full-service general practice with 24/7 urgent care, with the website stating urgent care is charged at the same costs as daytime services plus a £79 supplement. Recent reviews describe quick access, clear communication from the clinical team, and a mix of routine and more complex surgical care, although owners also note that the practice can be busy.
Animal Trust Vets CIC Bolton is part of the Animal Trust group, which its website describes as a mission-led veterinary social enterprise. The clinic presents itself as a full-service general practice with 24/7 urgent care, with the website stating urgent care is charged at the same costs as daytime services plus a £79 supplement. Recent reviews describe quick access, clear communication from the clinical team, and a mix of routine and more complex surgical care, although owners also note that the practice can be busy.
Services
- •General veterinary care and urgent appointments: The practice offers full-service first-opinion care alongside 24/7 urgent care. Reviews describe same-day booking being possible, including through the online chatbot, as well as urgent appointments arranged by the reception team.
- •Preventive and routine care: Recent reviews mention annual boosters, parasite treatment, general check-ups, and ongoing medication support. A monthly skin injection is also mentioned by an owner.
- •Diagnostics and imaging: The website lists X-rays and CT scans. Reviews include X-rays used in orthopaedic investigation and other more involved case work.
- •Surgery: Website information includes spay/castration, major surgery, and referral care. Review examples include foreign body surgery, orthopaedic surgery, and a planned procedure to remove a mass.
- •Aftercare and follow-up: Owners mention overnight stays, wound checks, medication changes, and follow-up support after surgery.
- •Training facility: The clinic is listed as a Veterinary Nurse Training facility.
Pricing
Available published prices indicate the clinic sits below average relative to similar practices. The website states that 24/7 urgent care is charged at the same rate as daytime treatment, plus a £79 supplement. Reviews also frequently describe the clinic as affordable, although one owner mentions wanting a clearer itemised breakdown for medication charges at reception.
People
- •Andrew (vet): Praised for explaining things clearly and being helpful during an appointment.
- •Maria (vet): Mentioned positively in an emergency visit involving an injured cat, with the owner saying she was reassuring and explained everything well.
- •Bran (vet): Named in earlier reviews about orthopaedic and surgical care, where owners describe supportive, professional handling and prompt decision-making.
- •Wider team: Recent reviews also speak well of the reception, nursing, and broader clinic team for being friendly, busy but helpful, and good at putting anxious pets at ease.
Reviews
Google rating: 4.1/5 from 1,141 reviews.
- •Quick access is a repeated positive: owners mention same-day appointments, chatbot booking, and staff helping secure urgent slots, though several also note the clinic can be busy.
- •Communication stands out strongly: reviewers often say vets explain treatment plans clearly and leave them feeling reassured, with Andrew and Maria both mentioned by name.
- •Reviews cover both routine and more complex care: examples include boosters, regular medication, emergency treatment, surgery for a foreign body, orthopaedic work, and planned surgery for a mass.
- •Value is often praised, with a few admin frustrations: several owners describe the service as affordable, but there are occasional complaints about contacting the practice in emergencies, missed dispensing of worming tablets, pre-booking limits for a regular injection, and lack of itemised pricing at payment.
