Community Pet Clinic

Community Pet Clinic in Bolton operates under the Animal Trust group and functions as both a general practice and an emergency hospital, with Pet A&E available 365 days a year. The clinic’s facilities include in-house diagnostics such as CT, ultrasound, X-ray, dental X-ray and an on-site laboratory. Recent reviews continue to highlight quick access for urgent cases, clear explanations from the clinical team, and hospital-style care for pets needing surgery or monitoring.

Services

• •General and urgent veterinary care: routine appointments sit alongside same-day and emergency care, with recent reviews describing urgent visits for an injured cat, a dog needing rapid assessment, and same-day booking through the online chatbot.
• •Preventive and ongoing care: vaccinations are offered, and reviews mention annual boosters, worming treatment and repeat monthly skin injections.
• •Diagnostics and imaging: the clinic website lists X-rays, CT, ultrasound, dental X-ray and an on-site laboratory. Reviews also mention pets being assessed quickly and owners receiving clear explanations of findings and next steps.
• •Surgery and inpatient care: website-listed surgical services include general surgery and orthopaedics. Recent examples include surgery for a foreign body, planned surgery to remove a mass, and orthopaedic assessment and follow-up. Reviews also mention overnight stays and post-op progress updates.
• •Dentistry and referral work: dentistry, endoscopy and referral services are listed on the website, alongside broader hospital-style support for more complex cases.
• •Free consultations: the clinic advertises free consultations, and one owner also described receiving a free health check.

Pricing

Available published prices indicate the clinic sits below average relative to similar practices. Free consultations are advertised, and reviews also describe the clinic as affordable. One owner mentioned paying £95 for three medications, while also wishing the breakdown at reception had been clearer.

People

• •Andrew (vet): praised for explaining everything clearly and leaving the owner happy to book with him again.
• •Maria (vet, name as remembered by a reviewer): thanked for helpful, reassuring emergency care for an injured cat.
• •Bran / Bran Costas: previously mentioned positively in relation to orthopaedic care, surgery planning and follow-up wound checks.
• •Reception team: frequently described as friendly, helpful and effective at securing urgent appointments, even when the practice is very busy.
• •Nursing and wider clinical team: reviews also speak positively about knowledgeable, understanding support across reception, nurses and vets.

Reviews

Google reviews: 4.1/5 from 1,141 reviews.

• •Many recent reviewers describe fast access to care, including same-day bookings through the chatbot, urgent appointments arranged by reception, and pets being seen quickly once at the clinic.
• •The team’s manner and communication are a strong theme: owners repeatedly mention friendly reception staff, vets who explain treatment plans clearly, and a calm approach with nervous or vocal dogs.
• •Reviews give several examples of serious or surgical cases, including emergency treatment for an injured cat, surgery for a foreign body, a planned mass removal, and longer-term care over several years.
• •A small amount of criticism centres on practical frustrations rather than clinical care: one owner found emergency contact slightly difficult, and another mentioned missed worming tablets, inability to pre-book a repeat injection, and wanting clearer itemised medication pricing.