Queens Park Veterinary Surgery

Queens Park Veterinary Surgery describes itself as privately owned, and reviewers also call it a “truly independent” practice. The clinic appears set up for continuity of care—the website says clients can request to see the same vet or nurse, and multiple reviews echo regularly seeing the same vet with consultations that “never feel rushed.” Owners also mention surgical care including a tooth extraction, with one reviewer noting the team helped sort out insurance paperwork. Out-of-hours cover is stated to be provided by Petmedics.

Experiences with the main vet’s manner are mixed: several reviewers praise a “no nonsense straight talking approach,” while an older negative review describes the vet as rude/sarcastic and “heavy-handed,” leaving their dog distressed.

Services

• •General veterinary consultations (clients mention being able to see the same vet and having time taken to explain and educate during appointments).
• •Surgery (one owner reports their dog “needed to go in for surgery”).
• •Dental treatment, including tooth extraction (explicitly mentioned in a review).
• •Insurance support (a reviewer says staff helped them “sort out the insurance”).
• •Out-of-hours cover: provided by Petmedics (as stated on the website).

People

• •Stuart (vet): named in multiple reviews. Owners describe a direct, “straight talking” style and say he prioritises pet welfare; others value that he takes time to explain during consultations. One older review reports a strongly negative experience with a male vet, describing rudeness/sarcasm and a heavy-handed approach that distressed their dog.
• •Reception team: repeatedly mentioned as welcoming and trying to accommodate appointment needs; one negative review still praises receptionists as “truly exceptional.”
• •Nurses: mentioned positively alongside reception staff for being friendly and for looking after a dog during a surgery/tooth extraction episode.

Reviews

4.3 stars from 133 reviews. The latest written reviews available to us focus heavily on continuity with the same vet, clear explanations during consults, and friendly front-desk support, with one older review describing a markedly negative interaction with a male vet.

“”

• •Continuity and unrushed consults: multiple owners say they regularly see the same vet and don’t feel rushed, with time spent explaining and educating during appointments.
• •Procedures mentioned: surgery and a tooth extraction, with reports that the dog was well looked after.
• •Practical help from staff: one owner highlights help with insurance; receptionists are often described as welcoming and accommodating.
• •Conflicting views on bedside manner: most recent comments are positive, but one detailed older review alleges rude/sarcastic communication and a heavy-handed approach that upset their dog.